RFM Group have been contracted since 2014 by Direct Line Group as contractors for reactive home insurance claims. Each project varies in size and can involve many different aspects of our trade team. We help residents recover from a number of disasters affecting their home including, renovation following major fire and flood damage, emergency call outs and preventative works.
By employing highly trained Coordinators and Contracts Managers, we monitor and track incoming and existing claims. Our scheduling system diarises each trade’s availability and appointment to ensure start and end dates are always achievable.
Our specialist Contracts Managers and are responsible for surveying claims and organising relevant works to be completed, while our friendly Contracts Coordinators liaise with our customers to always keep them fully informed so they always know what stage the claim is at.
Over the past four years we have kept the customers’ needs at the forefront of our minds whilst building a strong partnership with Direct Line Group. We continue to provide a great service to our clients and hope to continue this in the future
GET IN TOUCH!
We’re always pleased to answer your questions or hear about your project, and with offices in Leeds, London and Edinburgh, our reach is genuinely UK-wide.
Glenewes House, Gateway Drive,
T +44 (0)113 202 9000
Unit 1, Murraysgate Industrial Estate,
T +44 (0)1501 742842
1 Northumberland Avenue Trafalgar Square,
T. +44 (0)207 129 8089