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Integrated FM, Turner and Townsend

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The brief

Home to a workforce of 250 and set in half an acre of landscaped grounds. Turner & Townsend’s Grade II listed headquarters had previously been maintained by no less than 12 different contractors and an onsite caretaker. RFM Group began working with the client in 2003, providing a total facilities package.

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Industry

Professional Services

Professional Services

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Sector

Commercial

Commercial

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Project Value

Integrated FM

Integrated FM

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Project Timescale

Since 2003

Since 2003

Approach

  • Cleaning
  • Maintenance
  • Washroom services
  • Painting and decorating
  • Security
  • Pest control
  • Office refurbishment
  • Landscaping and Groundswork

Outcome

RFM Group’s solution provides a single point of contact by way of a unique helpdesk facility, consolidated monthly SLA and KPI meetings. Better still, by multi-skilling our workforce and creating a truly integrated team we have been able to improve the overall service and reduce costs for Turner & Townsend.

In 2017 Turner and Townsend commissioned the RFM team to deliver a £55,000 refurbishment of the Grade 2 listed head office by improving their office, boardroom, reception and common area facilities.

Read all about the project here

GET IN TOUCH

We’re always pleased to answer your questions or hear about your project, and with offices in Leeds, London and Edinburgh, our reach is genuinely UK-wide.

WE HAVE 3 OFFICES NATIONWIDE

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LEEDS (HEAD OFFICE)

Glenewes House, Gateway Drive,
Yeadon,
Leeds,
West Yorkshire
LS19 7XY
T +44 (0)113 202 9000

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EDINBURGH

RFM Group
Unit 1, Murraysgate Industrial Estate,
Whitburn,
West Lothian
EH47 0LE
T +44 (0)1501 742842

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LONDON

RFM Group
1 Northumberland Avenue Trafalgar Square,
London
WC2N 5BW
T. +44 (0)207 129 8089

Contact Us

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