Home to a workforce of 250 and set in half an acre of landscape grounds with Grade 2 listed headquarters, Turner & Townsend originally began working with RFM Group in 2003, and today we provide an integrated FM contract.
To best manage Turner & Townsend’s estate, we have integrated smart help-desk software, CAFM Explorer.
As part of Turner & Townsend’s Integrated Facilities Management package, we manage a number of services across the estate including:
Turner & Townsend started using CAFM in early April 2018, and are benefitting from the added features of the new system, not least saving valuable resource, time and money.
We have provided Turner and Townsend with their own customer portal which holds a summary of the work orders, logged tasks and performance of RFM Group’s maintenance team.
Other features of the platform include Resource Booking, Space Management, Property Management, Asset Management, Cost Control as well as managing reactive tasks and activities.
Rather than managing their own maintenance including PAT or fixed electrical testing, CAFM allows Turner & Townsend to implement an effective pre-maintenance plan, which means that requirements such as testing are all pre-planned so they know they’ll always be meeting the latest compliance.
RFM manage monthly meetings to review all aspects of CAFM and FM requirements, always including the amount of work orders logged and comparisons of work month to month. This way, we help to plan up-coming tasks in a smart manner and analyse key statistics.
CAFM Explorer has so many benefits for the end user;
Stephen Lee, Facilities Manager
GET IN TOUCH
We’re always pleased to answer your questions or hear about your project, and with offices in Leeds, London and Edinburgh, our reach is genuinely UK-wide.
Glenewes House, Gateway Drive,
T +44 (0)113 202 9000
Unit 1, Murraysgate Industrial Estate,
T +44 (0)1501 742842
1 Northumberland Avenue Trafalgar Square,
T. +44 (0)207 129 8089