Careers

RFM Group are looking to recruit a Contracts Manager to join the Building Repair division at RFM Group Scotland branch. We are looking for an experienced Contracts Managers who have previous experience of contracting, preferably within the domestic insurance repair industry. We specialize in private domestic property insurance repairs and commercial office refurbishment. Our longstanding clients are major PLC companies. We have guaranteed work coming into Building Repair and also secured another 5-year contract with a client. You will be responsible for scoping and estimating repair works (or checking pre-scoped works) then managing projects from commencement to completion. Working as part of the team, you will be responsible for overseeing a caseload of insurance repair works and commercial refurbishment projects.

THE ROLE

Working as part of a repairs team as the Contracts Manager, you will have the following responsibilities (with direct support from your own office co-ordinator):

• Ensuring an excellent customer service when visiting client’s homes
• Producing accurate estimation of repairs ensuring each job is scoped correctly and fully costed for scheduling to the trades team and sub-contractors
• Checking scopes that have been carried out already and revising where necessary
• Loading details onto the relevant client system and booking in the relevant trades (direct labour or from approved sub-contractor list)
• Raising variations where necessary
• Making sure clients are kept up to date on the progress of the works
• Managing a team of in-house tradesmen and subcontractors
• Checking progress of works
• Time will also be spent in the office dealing with the relevant contract administration and providing support/guidance to the office team.

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

• Proven track record of producing accurate scope of works on private domestic properties repairs (minimum of 5 years) and larger commercial works (ideally validating insurance claims).
• An excellent knowledge of building repairs and refurbishment
• Good management skills to manage and organise a team of tradesmen and subcontractors
• The ability to understand/interpret and produce an accurate schedule of works.
• Excellent customer service, organisational and PC skills
• An understanding of the SLA’s/KPI’s required with an insurance repairs project.

SALARY PACKAGE DETAILS

• Mileage rate/or company vehicle
• Mobile phone
• Laptop

ABOUT US

RFM Group are property experts that consult, build, manage, and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.

With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialize in Facilities Management, Building Repair, Fit-Out and Mechanical & Electrical.

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

We are a positive and outgoing team at RFM, and that is because we have taken the trouble to recruit and train very carefully indeed.

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per year

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

RFM Group and are currently looking for an experienced Multi-skilled Engineer.

THE ROLE

Location

We have numerous roles for cleaners, housekeepers and caretakers across York, Leeds, Keighley, Knaresborough and more.

RFM Facilities Management is looking for a Warehouse/Office/School cleaners, housekeepers and caretakers.  Operatives must have experience and will be required to clean large warehouse areas including offices, toilets and kitchens. Large floor machines are used for the warehouse too (training provided). Full PPE must be worn including safety hat, ear defenders, safety glasses, safety boots (all will be provided).

The vacancies follow multiple shift patterns please contact us for more information.

Job Types: Full-time, Permanent

Salary: Starting at £9.00 per hour

RFM Group are property experts that consult, build, manage and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK. With headquarters in Leeds and offices in London and Edinburgh, the business operates across commercial, retail, educational, healthcare, and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical. The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business. We’re a positive and outgoing team at RFM and strive for continuous improvement.

THE ROLE

We are keen to recruit an Operations Administrator working in the Facilities Management division to join us in our Yeadon office.

The role requires someone who is proactive and organized, you must have a good eye for detail with great interpersonal and communication skills, both written and verbal. You must have excellent time management abilities and an analytical approach.

MAIN DUTIES AND RESPONSIBILITIES

• Production of quotes, purchase orders and sales documents.
• Liaison with subcontractors and clients, manning the normal working hours helpdesk.
• On-boarding new FM contracts onto CRM system.
• Scheduling of services from subcontractors against PPM and reactive workstreams.
• Assisting Contract Managers with contract variations and reporting.
• First point of contact for clients, via help desk, ensuring a response provided within service levels.
• Production of new site folders for new contracts where needed.
• Preparation of client monthly and quarterly project management information.
• Production of information and minutes for monthly operations meetings at client level.
• Working with resident and mobile engineers to ensure they are task-orientated and have PPM schedules to always work from.
• Monitoring key contract KPIs to ensure the CRM system is accurate and is always compliant.
• General Admin duties, i.e., copying, answering the telephone as part of a wider group office and team environment.
• Reception duties where needed to manage client satisfaction.

SKILLS AND EXPERIENCE

• Experience in a similar administrative role in an office environment.
• Good customer service skills
• Good verbal and written communication skills.
• Good understanding of MS Office and Adobe Acrobat with the ability to learn new skills.
• Proven ability to work as part of a team.
• Disciplined approach towards own workload.
• Ability to think ahead and work on initiative.
• Experience of working under pressure and in a busy environment.
• Responsible attitude to problem-solving and decision making.
• Ability to liaise with all levels of seniority.
• Experience in prioritizing a variable workload and multiple projects.

Job Types: Full-time, Permanent

Salary: £20,000.00-£22,000.00 per year

RFM Group are property experts that consult, build, manage and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK. With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical. The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business. We’re a positive and outgoing team at RFM and strive for continuous improvement.

THE ROLE

We are keen to recruit a Group Administrator to join us in our Yeadon office.

The role requires someone who is proactive and organized, you must have a good eye for detail with great interpersonal and communication skills, both written and verbal. You must have excellent time management abilities and an analytical approach.

MAIN DUTIES AND RESPONSIBILITIES

General administrative tasks:

• Communication-related tasks such as answering phone calls and emails, greeting clients and visitors, communicating with colleagues and all types of business correspondence.
• Organizational tasks such as maintaining multiple calendars, setting appointments, filing various documents and maintaining databases.
• Creating filing systems, updating spreadsheets and other data entry tasks, creating email templates, and storing sensitive information correctly.
• Sorting and distributing mail and creating and maintaining office documentation

Key tasks to include:

• Administrative support to the Group
• Keeping accreditations up to date
• Customer care approach to data collection and execution
• Document control of the internal system
• Assistance with fleet management
• Keeping H&S and ISO information up to date
• Support and liaising on IT hardware and software functions
• General office management
• Updating policies
• Keeping processes updated
• Report aiding
• Some subcontract and supply management

SKILLS AND EXPERIENCE

• Experience in a similar administrative role in an office environment.
• Good customer service skills
• Good verbal and written communication skills.
• Good understanding of MS Office and Adobe Acrobat with the ability to learn new skills.
• Proven ability to work as part of a team.
• Disciplined approach towards own workload.
• Ability to think ahead and work on initiative.
• Experience of working under pressure and in a busy environment.
• Responsible attitude to problem-solving and decision making.
• Ability to liaise with all levels of seniority.
• Experience in prioritizing a variable workload and multiple projects.

REPORTS TO 

Business Services Manager

Job Types: Full-time, Permanent

Salary: £20,000.00-£22,000.00 per year

RFM Group are property experts that consult, build, manage and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK. With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical. The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business. We’re a positive and outgoing team at RFM and strive for continuous improvement.

THE ROLE

We are keen to recruit a part-time HR Administrator to join us in our Yeadon office.

The role requires someone who is proactive and organized, you must have a good eye for detail with great interpersonal and communication skills, both written and verbal. You must have excellent time management abilities and an analytical approach.

MAIN DUTIES AND RESPONSIBILITIES

• Recording of the Group’s HR system to include but not limited to holidays, changes of work patterns, sickness, and personal contact information to ensure that this record is kept up to date for reporting.
• Preparation of contracts of employment and all relevant new starter paperwork and packs.
• Administration of new starters, leavers, transfers, and amendments.
• Preparation and review of induction material for new starters, to ensure that this is kept up to date with relevant information.
• Updating of the HR Portal to include such things as new starters, leavers, and introduction to new staff
• Compilation and update of accurate information, to be used for payroll each month.
• Typing of all correspondence.
• Updating the external job boards and agencies with recruitment needs, collating CVs, booking interviews, circulating recruitment packs, and collating feedback from managers once interviews have been conducted.
• Monitoring of the trade’s time management.
• General administrative duties including filing, answering the telephone, scanning, and photocopying.
• Updating training records and the booking of external training, where required to do so.
• Assist the Group continues to operate in a compliant manner, as outlined by statutory regulators.
• Any other reasonable tasks required by the Group

SKILLS AND EXPERIENCE

• Experience in a similar administrative role in an office environment.
• The ability to work under pressure and prioritise a busy workload.
• Excellent professional communication and presentation skills.
• Ability to use their own initiative.
• Excellent team working skills.
• Organised and structured in their approach to work, with an ability to multi-task.
• Have a pragmatic approach to problem-solving.
• Demonstrate excellent attention to detail.
• Excellent Microsoft office skills, including, Word, Excel, and Outlook.
• Touch typing skills and the ability to generate letters, memos, and file notes through audio transcription.
• The ability to maintain high levels of confidentially and work discreetly.
• Knowledge of GDPR and how this affects HR business practices, to ensure departmental compliance.

REPORTS TO

Business Services Manager

(Salary advertised will be pro-rata to agreed hours)

Job Types: Part-time, Permanent

Salary: £21,000.00-£23,000.00 per year

MAIN PURPOSE OF JOB

The Multi-skilled Maintenance Engineer will ensure that all designated premises plant and equipment are maintained and improved where required and In line with each site’s PPM schedule, ensuring all appropriate quality and safety standards are to current statutory requirements. To take part in improvement projects to ensure all business-critical plant is working at optimum efficiency at all times and assist in reactive maintenance jobs as they occur. Taking control of and managing the M&E PPMs on a small estate of 8 regional facilities (all within 15 miles of each other).

KEY DUTIES AND RESPONSIBILITIES

• Providing both Reactive & PPM to 8 properties in and around the Liverpool area, working with select specialist subcontractors. Taking particular attention to all business-critical plant and equipment.
• Weekly reporting of PPM schedules, tasks, reactive calls outstanding etc…
• Ensuring that all PPMs are up to date and all relevant schedules are up to date.
• Emergency responses to business-critical plant failure.
• Working on a variety of light commercial and commercial equipment including AHU, DB, A/C equipment, Lifts (make safe), Boilers, HWH, HVAC etc….
• Being involved in Project Work as and when required.
• Working with the client to assist in preparing properties for mothballing or sale.
• Fault Finding both Electrical & Mechanical plant and equipment on all sites.

TEAM DEVELOPMENT

• To attend any team days, training courses or development programmes as deemed necessary for the delivery of services to the client.

KEY PERFORMANCE INDICATORS

Achieve:

• Ensuring all PPM tasks are completed and site logbooks are updated weekly.
• In time develop the ability to anticipate client requirements and deliver a very aligned service 5 days a week.
• To truly understand the key performance indicators of the client’s business and work seamlessly to achieve them in service delivery.
• Ability to logistically plan your week as effectively and efficiently as possible ensuring you have the appropriate tools, stock and equipment to carry out the tasks required.
• Develop a good understanding of the day to day operation of each site and develop your approach around them.
• To be a highly organised, motivated, self-starter with well developed interpersonal skills (both written and verbal).

COMPLEXITY AND CREATIVITY

• Ability to carry out methodical PPM tasks to schedule and prioritise where needed.
• Approach corrective maintenance tasks methodically and professionally.
• Ability to document and report on PPM tasks, make safes, and temporary fixes.
• The ability to be creative and forward-thinking in ways of task and individual motivation with a flexible approach.
• Prioritising workload to meet deadlines or requests.
• Forward planning to ensure time scales are met.
• Able to work under pressure and offer solutions quickly.

KNOWLEDGE AND SKILLS

• Electrical training to NVQ Level 3 minimum.
• BS 7671:2018 – 18th Edition Regulations accredited (preferably).
• Qualification in commercial gas safety would be an advantage.
• Knowledge of how mechanical systems and equipment work.
• Manual skills to carry out mechanical & electrical maintenance operations.
• Mechanical knowledge to carry out fault finding and temporary fixes.
• Ability to read and understand technical and engineering schematics.
• Computer literate (Microsoft Office) capable of working on a CAFM platform.
• Ability to work accurately and methodically.
• Ability to prioritise tasks and react to emergency reactive calls professionally.
• Ability to work independently, working to deadlines and under pressure.
• Team player with good motivational skills.
• Good sense of humour.
• Strong ‘Team Player’ attitude.
• Strong customer communication skills

RESOURCES

• Supporting and implementing the Health and Safety Policy within the clients’ estate and wider business function.
• A reliable individual with experience in all aspects of PPM and reactive maintenance.
• Suitable van provided with van stock, PDA and mobile phone.

Job Types: Full-time, Permanent

Salary: £36,000.00-£41,000.00 per year

RFM Building Repair Ltd is looking to hire an experienced Multi Skilled Trade due to continued growth. The role is field-based with a van appointed to the right candidate.

THE ROLE

RFM Building Repair Ltd carries out works for leading Insurers completing repairs in domestic properties (Social Housing related works).

We are currently seeking a Multi-skilled Joiner to join our team of experienced trades undertaking all aspects of building repairs and carrying out works in our nominated areas of Yorkshire or Central-belt Scotland areas.

THE PACKAGE

The successful applicant will be provided with:

• company van
• uniform
• work mobile & handheld
• required materials to facilitate the repairs required

ABOUT US

RFM Group are property experts that consult, build, manage, and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.

With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialize in Construction, Facilities Management, Building Repair and Mechanical & Electrical.

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

We are a positive and outgoing team at RFM, and that is because we have taken the trouble to recruit and train very carefully indeed.

Job Types: Full-time, Permanent

Salary: £12.00-£14.00 per hour

RFM Building Repair Ltd are looking to hire an experienced Multi Skilled Joiner due to continued growth. The role is field-based with a van appointed to the right candidate.

THE ROLE

RFM Building Repair Ltd carries out works for leading Insurers completing repairs in domestic properties (Insurance related works).

We are currently seeking a Multi-skilled Joiner to join our team of experienced trades undertaking all aspects of building repairs and carrying out works in our nominated areas of Central-belt Scotland areas.

THE PACKAGE

The successful applicant will be provided with:

• company van
• uniform
• work mobile & handheld
• required materials to facilitate the repairs required

ABOUT US

RFM Group are property experts that consult, build, manage, and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.

With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialize in Construction, Facilities Management, Building Repair and Mechanical & Electrical.

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

We are a positive and outgoing team at RFM, and that is because we have taken the trouble to recruit and train very carefully indeed.

Job Type: Full-time

Salary: £14.50-£15.80 per hour