RFM Group

Careers

At RFM we are the property experts. Our clients choose us because our approach to consult, build, manage and maintain all types of property is built on technology.

A Bit About RFM

We are a dynamic property services business operating throughout the UK from three strategic locations – Leeds, London and Edinburgh. We offer outstanding delivery through our connected services business model.

We specialise in Construction, Facilities, Repair and M&E, and help clients of every shape and size in the Commercial, Retail, Education, Healthcare and Residential sectors.

Today, we enjoy a glowing reputation backed up by one simple fact: 75% of our clients have been with us for 5 years or more. We believe this is because we offer something genuinely different: a consultancy-led approach, not just a menu of services.

RFM Way

Service Quality Safety

This is indoctrinated into everything we do

It is our obsession and commitment to our clients that, through all stages of our business model, we advise, build, manage and maintain to the highest service, quality and safety standards.

RFM

Five strategic priorities define how we achieve our key objectives:

  • SQS,
  • People,
  • Sustainable Growth,
  • Technology and
  • Financial Performance.

People

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group.

Taking a collaborative, flexible approach, our team work with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

Sustainable Growth

We ensure our future through responsible behaviours and doing the right thing.

Our engaged workplace attracts and retains talent, we look after the environment in all that we do, and manage capital to ensure financial performance.

Our goal is to build a profitable property services business with a sales revenue of £30m by 2022.

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Working at RFM

We’re a positive and outgoing team at RFM, and that’s because we’ve taken the trouble to recruit and train very carefully indeed.

Today, the individuals who run the business are here because they enjoy their work, share an ambition, and love to collaborate with a wide range of people. They’re also professional, committed and great at their roles of course, not to mention friendly too.

Between us we’ve got more decades of experience than we care to remember, but it means we’re perfectly equipped to work with a wide range of clients on a vast array of projects.

RFM are Property Experts… Built on Technology – and that means our people are technology experts and have the latest tools and technology to perform to the highest standards.

We take the time to select and train our staff so they look after our clients’ needs and take pride in delivering the best results.

The most important aspect of any business is having an engaged workplace culture.  We call this culture Success Shared. As part of our employee engagement in order to attract and retain talent we base this on four cultural pillars of Respect, Equality, Time and Innovation.

A Bit About RFM

The RFM team is packed with personality and expertise, and it’s our greatest asset because it shapes our entire company culture.

Our clients wouldn’t want it any other way! We are always on the look out for talented people to join our growing team.

We currently have the following live vacancies:

RFM Building Repair Ltd carry out works for leading Insurers completing repairs in domestic properties (Insurance related works).

We are currently seeking a Multi skilled Joiner to join our team of experienced trades undertaking all aspects of building repairs carrying out works predominately in the Leeds, York & Harrogate areas.

The Role

  • Based: Leeds, York & Harrogate areas
  • Full-time, Permanent
  • Salary: £30,000 – £34,000 per year
  • You must have your own tools.
  • We will provide the following:
    • Company vehicle and fuel card, (works use only).
    • Full uniform, PPE,
    • Phone.

Skills / Experience

  • Applicant to ideally have at least 3 years experience
  • Full, clean driving licence (with a minimum of one year driving experience)

Reporting to

  • Contracts Manager and Supervisor

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

RFM Group and are currently looking for an experienced Multi-skilled Engineer.

THE ROLE

The Multi-skilled Engineer will be involved in Planned and reactive maintenance, HVAC small projects procured by the business, he/she will ensure all appropriate quality and safety standards are maintained on site at all times. The individual will be fully IT literate capable of providing and disseminating information via numerous different media such as Microsoft office. 

You will assess risk at all times, liaise with clients sometimes at a senior level, you will report regularly and as required by the business. 

You will be able to assess project requirements and play an important role in the design, preparation, and execution of small projects to completion. You will possess certification and accreditation with Gas Safe and 18th Edition as a minimum, NVQ or C&G certification will be an advantage.

MAIN DUTIES AND RESPONSIBILITIES

  • Providing mobile support to existing and new sites within the RFM portfolio
  • Carrying out planned maintenance task and reactive maintenance tasks to designated mechanical and electrical plant and equipment.
  • Out of Hours call out rota member.
  • Installing equipment to current standards and UK building regulations when needed as part of small projects work.
  • Capable of carrying out risk assessments and preparing method statements to ensure quality and safety on site.
  • You will possess good communication skills and will be capable of working well within small technical teams, this must be demonstrable.
  • From time to time the expectation of the role is that you may well have to work away from home for short periods of time.
  • You will cover holiday and sickness to any resident engineer sites as and when needed.
  • Skills and Experience
  • Experience of a similar administrative role in an office environment.
  • Good customer service skills
  • Good verbal and written communication skills.
  • Good understanding of MS Office and Adobe Acrobat with the ability to learn new skills.
  • Proven ability to work as part of a team.
  • Disciplined approach towards own workload.
  • Ability to think ahead and work on initiative.
  • Experience of working under pressure and in a busy environment.
  • Responsible attitude to problem solving and decision making.
  • Ability to liaise with all levels of seniority.
  • Experience of prioritizing a variable workload and multiple projects.

 

KEY PERFORMANCE INDICATORS

  • Ensuring all PPM and reactive works on site are carried out to a safe and quality standard at all times, meeting the requirements of the site in full.
  • Ensure small projects are delivered on time and in budget, managing any variation submissions as a key reporting indicator.
  • Assess project requirements and develop delivery strategies around them.
  • Ability to work on your own initiative and deliver to strict programme deadlines.
  • To achieve zero defects on any given project.

 

COMPLEXITY AND CREATIVITY

  • Ability to carry out assessment of technical requirements of a project.
  • Ability to carry out PPM and reactive maintenance to minimum SFG:20 standard.
  • Approach PPM work and small project work methodically and with a high degree of professionalism
  • Ability to document and report on tasks and disseminate technical information.
  • The ability to be creative and forward thinking in ways of personal motivation and additional revenue opportunities for RFM.
  • Prioritising workload to meet deadlines or requests.
  • Forward planning to ensure time scales and project programmes are met.
  • Able to work under pressure and offer solutions quickly.

 

KNOWLEDGE AND SKILLS

  • Gas Safe certification up to date in commercial gas
  • F-Gas certification up to date
  • BS 7671:2018 – 18th Edition Regulations accredited (would be an advantage)
  • Knowledge of how mechanical systems and equipment work.
  • PPM/ Fault finding/ Service & Maintenance.
  • Manual skills to carry out mechanical & electrical installations.
  • Ability to read and understand technical and engineering schematics.
  • Computer literate (Microsoft Office) capable of working on a CAD platform.
  • Understand CAFM systems
  • Ability to work accurately and methodically.
  • Ability to prioritise tasks and react to challenges with confidence.
  • Ability to work independently, working to deadlines and under pressure.
  • Team player with good motivational skills, capable of supporting group functions
  • Good sense of humour
  • Strong ‘Team Player’ attitude
  • Strong customer communication skills

 

 

REPORTS TO

  • FM Director

 

LOCATION

  • Mobile
  • To attend any team days, training courses or development programmes as deemed necessary for the delivery of services to the client.

 

BENEFITS

  • Full-time, Permanent
  • Company pension
  • Suitable van provided with van stock, pda and mobile phone.

 

Salary: £37,500.00-£39,500.00 per year

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM Group are looking to recruit a Contracts Manager to join the Building Repair division at RFM Group Scotland branch.

THE ROLE

We are looking for an experienced Contracts Manager who have previous experience of contracting, preferably within the domestic insurance repair industry. We specialize in private domestic property insurance repairs and commercial office refurbishment.

You will be responsible for scoping and estimating repair works (or checking pre-scoped works) then managing projects from commencement to completion.

Working as part of the team, you will be responsible for overseeing a caseload of insurance repair works and commercial refurbishment projects.

 

MAIN DUTIES AND RESPONSIBILITIES

Working as part of a repairs team as the Contracts Manager, you will have the following responsibilities (with direct support from your own office co-ordinator):

  • Ensuring an excellent customer service when visiting client’s homes
  • Producing accurate estimation of repairs ensuring each job is scoped correctly and fully costed for scheduling to the trades team and sub-contractors
  • Checking scopes that have been carried out already and revising where necessary
  • Loading details onto the relevant client system and booking in the relevant trades (direct labour or from approved sub-contractor list)
  • Raising variations where necessary
  • Making sure clients are kept up to date on the progress of the works
  • Managing a team of in-house tradesmen and subcontractors
  • Checking progress of works
  • Some time will also be spent in the office dealing with the relevant contract administration and providing support/guidance to the office team.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Proven track record of producing accurate scope of works on private domestic properties repairs (minimum of 5 years) and larger commercial works (ideally validating insurance claims).
  • An excellent knowledge of building repairs and refurbishment
  • Good management skills to manage and organise a team of tradesmen and subcontractors
  • The ability to understand/interpret and produce an accurate schedule of works.
  • Excellent customer service, organisational and PC skills
  • An understanding of the SLA’s/KPI’s required with an insurance repairs project.


Salary Package details

  • Salary starts at £35k basic (dependant on experience/skills)
  • Company pension
  • You will receive a mileage rate/or company vehicle and the equipment required to carry out the role including phone/laptop.
  • Full-time, Permanent

 

REPORTS TO

  • Operations Director

 

LOCATION

  • Whitburn, Scotland

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM Group are looking to recruit a Facilities Management M&E Contracts Manager to join the FM division at RFM Group.

THE ROLE

  • To provide leadership and responsibility for all assigned and relevant contracts, leading all aspects of performance and strategic growth, customer engagement and reporting
  • Responsible for all designated FM/ IFM contracts and small M&E works projects.
  • Profit and loss responsibilities for all contract activities, identifying, developing and growing reactive work revenue to contract defined targets
  • Focus on Turning Customers into Fans. (TCIF), leading delivery teams to excel.
  • Assisting in identifying, bidding and winning new work in support of sales and marketing functions

 

MAIN DUTIES AND RESPONSIBILITIES

  • Build a successful, cohesive team around client specifications.
  • Grow the business to increase workload and profitability for each contract.
  • Develop successful client relationships that will deliver additional revenue.
  • Identify and effectively action any shortcomings within the contract performance.
  • Ensure that the handover to client is carried out efficiently and on time and reviewed for reasons of best practice and lessons learnt.
  • Meet the demands of clients in a timely and efficient manner using KPI and SLA approach
  • Contribute to innovative solutions to solve the needs of the client, meeting the strategic goals of the Business and supporting new sales activity
  • Contribute effective leadership at Contract Management level on behalf of the FM division.
  • Be recognised as a champion for ensuring compliance with zero tolerance of unsafe practices.
  • Establish the team structure, tools and processes that support delivery of a best in class service.
  • Ensure compliance with the controls in place for monitoring, reporting, benchmarking works and improving performance.
  • Optimise resource utilisation and eliminate waste where needed.
  • Responsibility for all day to day PPM and reactive works on assigned contracts.
  • Responsibility for Profit & Loss on all projects.
  • Issuing contract programmes where necessary.
  • Monthly contract valuations are agreed and issued to the client by the due date including any agreed variations.
  • Responsibility for obtaining Quotations, Procure materials, subcontractors and plant as effectively as possible via discussions and agreement with RFM procurement department.
  • Responsibility for ensuring full compliance with Health and Safety.
  • Responsibility for Client liaison through out the contract period.
  • Any other required duties given by the FM Director

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • SMSTS qualified
  • Mechanical or Electrical qualifications
  • CAFM and PPM planning experience
  • Statutory compliance qualified
  • Solid building services knowledge and experience
  • Fully conversant with Microsoft Office
  • Low Voltage AP an advantage
  • 17th/18th Edition
  • City & Guilds 236 Parts 1 & 2 Electrical Installation
  • CDM qualified an advantage
  • Health and Safety Zero Harm
  • Water Safety i.e. Legionella etc.
  • Asbestos awareness
  • IOSH
  • Estimation/Job Costing
  • Ability to handle conflict with skill and sensitivity, challenging views in a non adversarial manner
  • Excellent knowledge and positive attitude to the legislation and good practice of Health & Safety.
  • Ability to effectively communicate to the client on a one-to-one basis and in presentations.
  • Maintain a professional communication style

 

Salary Package details

  • £45,000.00-£50,000.00 per year depending on experience
  • 20 days holiday
  • Car allowance £400 pm
  • Company pension
  • Mobile phone/laptop.
  • Full-time, Permanent

 

REPORTS TO

  • FM Director

 

LOCATION

  • Leeds, England

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM Group are looking to recruit a Credit Controller to join the Operating Centre division at RFM Group.

 

MAIN DUTIES AND RESPONSIBILITIES

  • Decide with consultation with relevant HoD, whether credit facilities should be offered to new accounts and ensure these facilities are reviewed regularly to minimise Company’s exposure to bad debts.
  • Ensure all customer & internal queries and disputes are dealt with promptly and accurately in liaison with operation teams
  • Ensure payments are received within contractual payment terms and Company SLA
  • Perform regular reconciliation of customer accounts and ensure receipts are allocated correctly to invoices and credit notes on appropriate accounts.
  • Chase all overdue debt, by telephone, email and letter as appropriate, ensuring accurate records of all chasing activity are held centrally and up to date.
  • Maintain regular contact with all customers to ensure all debts are managed, disputed items are resolved promptly and within payment terms.
  • Minimise exposure to bad debts by identifying any changes in payment patterns and propose timely actions to resolve.
  • Follow the Company credit control process at all times to ensure invoice receipt is acknowledged, statements are sent and payment dates are collected ahead of due date to ensure the cash collection and debtor days targets are met. This process should be regularly reviewed to ensure best practise is maintained.
  • Ensure all transactions are compliant with Companies policies and regulations, ensuring and receipts are transferred to the correct group Company on a daily basis.
  • Ensure all receipts are recorded on the Companies accounting software, cashflow forecasts and any other management information system on a daily basis.
  • Raise sale invoices from sales orders, from databases and per instruction.
  • Update and maintain the sales invoicing forecast.
  • Weekly reporting to the Head of Finance.
  • Filing
  • Administration Support
  • Any other duties as required by Financial Controller, Head of Finance or HoD
  •  

 

Details

  • Full-time, Permanent

 

REPORTS TO

  • Head of Finance

 

LOCATION

  • Leeds, England

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

RFM Group are looking to recruit a Cleaning Operative  at Ethos Academy Trust, WF17 0BQ.

 

MAIN DUTIES AND RESPONSIBILITIES

  • Duties to include (but are not limited to): General cleaning duties including damp wiping, mopping, hoovering, emptying bins, cleaning of toilets, classrooms, corridors and breakout areas.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Experience essential.

 

Salary Package details

  • Part-time hours: 16 per week

  • Part-time hours: Monday to Friday 5:30am to 8:45am
  • Job Types: Part-time, Permanent

  • Salary: £9.23 per hour

 

REPORTS TO

  • FM Manager

 

LOCATION

  • Ethos Academy Trust, WF17 0BQ

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

RFM Group are looking to recruit a Cleaning Operative  at Ethos College, WF17 5LP.

MAIN DUTIES AND RESPONSIBILITIES

  • Duties to include (but are not limited to): General cleaning duties including damp wiping, mopping, hoovering, emptying bins, cleaning of toilets, classrooms, corridors and breakout areas.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Experience essential.

 

Salary Package details

  • Part-time hours: 16 per week

  • Part-time hours: Monday to Friday 5:30am to 8:45am
  • Job Types: Part-time, Permanent

  • Salary: £9.23 per hour

 

REPORTS TO

  • FM Manager

 

LOCATION

  • Ethos College, WF17 5LP

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

RFM Group are looking to recruit a Cleaning Operative at Ethos College, WF13 4QS.

MAIN DUTIES AND RESPONSIBILITIES

  • Duties to include (but are not limited to): General cleaning duties including damp wiping, mopping, hoovering, emptying bins, cleaning of toilets, classrooms, corridors and breakout areas.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Experience essential.

 

Salary Package details

  • Part-time hours: Monday to Friday 5:30am to 7:30am

  • Part-time hours: 10 per week

  • Job Types: Part-time, Permanent

  • Salary: £9.23 per hour

 

REPORTS TO

  • FM Manager

 

LOCATION

  • thos College, WF13 4QS

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

RFM Group are looking to recruit a Cleaning Operative  at Weir, Halifax Road, Todmorden, OL14 5RT.

MAIN DUTIES AND RESPONSIBILITIES

  • Duties to include (but are not limited to): General cleaning duties including damp wiping, mopping, hoovering, emptying bins, cleaning and replenishing toilets and tea points.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Experience essential.

 

Salary Package details

  • Part-time hours: 10 per week

  • Job Types: Part-time, Permanent

  • Salary: £9.50 per hour

 

REPORTS TO

  • FM Manager

 

LOCATION

  • Weir, Halifax Road, Todmorden, OL14 5RT

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

RFM Group are looking to recruit a Housekeeper at Weir, Halifax Road, Todmorden, OL14 5RT.

MAIN DUTIES AND RESPONSIBILITIES

  • Duties to include (but are not limited to): General cleaning duties including damp wiping, mopping, hoovering, emptying bins, cleaning and replenishing toilets and tea points.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Experience essential.

 

Salary Package details

  • Part-time hours: 10 per week

  • Job Types: Part-time, Permanent

  • Salary: £9.50 per hour

 

REPORTS TO

  • FM Manager

 

LOCATION

  • Weir, Halifax Road, Todmorden, OL14 5RT

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

The RFM group continues to grow and expand, a pivotal position within it’s Facilities division has opened up and we are looking to recruit a high calibre individual, capable of delivering complex tasks to sometimes difficult deadlines, with regular client and supply chain interface. The individual will be a self-starter, capable of managing multiple contract requirements on a daily basis via a dedicated CAFM system. The role also includes man management duties so previous experience will be a real advantage.

Proactive and organised, as an Operations Administrator, you must have a fantastic eye for detail with great interpersonal and communication skills, both written and verbal. You must also have excellent time-management abilities and an analytical approach.

MAIN DUTIES AND RESPONSIBILITIES

  • Production of quotes, purchase orders and sales documents.
  • Liaison with subcontractors and clients, manning the normal working hours helpdesk
  • Working with other divisional departments (finance/ HR/ OC) to ensure RFM group performance.
  • Assist Head Of Department in ad-hoc projects and initiatives as needed
  • On-boarding new and sometimes complex FM contracts onto CAFM system
  • Scheduling of services from Subcontractors against PPM and reactive work streams
  • Assisting Contract Managers with Contract Variations and reporting.
  • First point of contact for clients, via help desk, ensuring a response provided within Service Levels:- Direct enquiry (acknowledged within 2 hours). Appoint Subcontractor or RFM workforce to Inspect working required – within 48 hours. Quotation issued with 72 Hours
  • Production of New Site Folders for new contracts where needed
  • Preparation of Client Monthly & Quarterly Project Management Information utilizing dashboard CAFM facility.
  • Supporting the Head of Department as required.
  • Production of information and minutes for Monthly operations meetings at client level
  • Managing and directing a Facilities Administrator in support of the FM operations function, creating and developing specific client orientated tasks and duties, performance managing, coaching and developing.
  • Working with RFM resident and mobile engineers to ensure they are task orientated and have PPM schedules to work from at all times.
  • Monitoring key contract KPI’s to ensure CAFM is accurate and RFM are compliant at all times.
  • Over Spill – General Admin duties, i.e. copying, answering telephone as part of a busy office and team environment.
  • Over Spill Reception duties where needed to manage client satisfaction.
  • Back up support and knowledge of all administration functions.

 

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Experience of a similar administrative role in an office environment
  • Experience of CAFM type systems will be a clear advantage
  • Good verbal and written communication skills
  • Good understanding of MS Office and Adobe Acrobat, with the ability to learn new skills
  • Proven ability to work as part of a team and from a flexible working environment
  • Ability to think ahead and work on own initiative, task orientated
  • Experience of working under pressure and in a busy environment, working to tight deadlines and with sometimes complex technical data.
  • Responsible attitude to problem solving and decision making, must be analytical in your approach, methodical, diligent and detailed with the ability to keep customer service at the forefront of our business.
  • Ability to liaise and communicate at all levels within the organization.
  • Experience of prioritizing a variable workload and multiple projects
  • Managing subordinate position, delegation, performance management and personal development.

 

Salary Package details

  • Full-time, Permanent

  • Salary: £25,000.00-£28,000.00 per year

 

REPORTS TO

  • FM Manager

 

LOCATION

  • Leeds, England

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM Group are looking to recruit a Social Housing Contract Manager to join the Building Repairs division at RFM Group.

THE ROLE

RFM Group have secured some new schemes on a new framework, the works are property repairs, refurbishments and void reinstatements predominantly carried out in the North of England but may lead to working nationally. RFM Group are now recruiting for that next person who has ambition and experience within the Housing Repairs, programmed works & Voids. Based at our Head Office in Yeadon on the outskirts of Leeds, the successful candidate will manage a small team of multi-skilled/trade operatives and supply partners alongside been the main point of contact for the client delivery team. There is also an opportunity to assist with other existing works such as insurance repair works and refurbishments.

MAIN DUTIES AND RESPONSIBILITIES

  • Managing both directly employed and subcontractors, ensuring they are managed and motivated to deliver cost effective, high quality customer focused productivities
  • Implementing all our policies, Company and industry standards and initiatives and manage contractual compliancy across all contracts
  • Collaborating with other Operations Director and Contract Managers and colleagues in all divisions to develop best practise and implement change for continuous improvement
  • Leading on effective risk management and protect business reputation
  • Managing and maximising the operational service delivery and productivity through business systems and process to achieve high levels of performance
  • Constantly reviewing cost, risk, project and margin improvement plans
  • Overseeing the completion of the weekly and month end reports ensuring their accuracy and timelines against the project milestones and KPI’s – both internally and externally
  • Ensuring all H&S is in place and adhered to
  • Liaising and speaking to customers on a daily basis to keep them updated
  • A degree of travelling for audits and surveying

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Must have proven experience in significant housing property repairs, refurbishments, and void/programmed projects, managing the development and performance of all aspects of contract operations.
  • A good understanding of NHF schedule of rates v7, & v6.1 SOR codes, scheduling, van stock implementation, supply chain implementation, planning & compliance and able to scope
  • Strong track record of maintaining and building strong customer relationships and managing multi-site workforces
  • Excellent interpersonal skills and deliver effective interaction with all members of the Regional and Senior Management Teams.
  • The ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout activities
  • Must have at least 2 years previous experience of operating at Manager Level or above with a track record of successfully delivering repair, programmed and void works within the social/housing sector, on time, on budget and with a high degree of customer satisfaction
  • You may have experience of the following: HS&E, Commercial Awareness Management, Project Strategy, Commercial Issues, Construction, Building Management Systems, Procurement, Risk Management, Sub-Contract co-ordination
  • Experience of weekly/monthly meetings with clients and customers
  • Cost Control and Budget Management
  • Planning/Scheduling
  • Performance management and KPI reporting

 

Salary Package details

  • Car or Mileage Allowance
  • Work mobile
  • Work Laptop/tablet
  • Pension
  • 20 days holiday (Plus bank holidays)

 

REPORTS TO

  • Operations Director

 

LOCATION

  • Leeds, England

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM is a property services organisation, our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.

With headquarters in Leeds and offices in London and Edinburgh, the business operates across commercial, retail, educational, healthcare and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical services as our core business, with other manufacturing divisions providing furniture and window solutions.

Clients include LV, Lloyds Banking Group, NHS, Tesco and Emerald Group, Nugent Care.

 

THE ROLE

RFM is looking to recruit a Qualified Painter and Decorator.

 

MAIN DUTIES AND RESPONSIBILITIES

  • Must have experience working in domestic & commercial properties.
  • Wall papering is essential, along with all other aspects in the decorating industry.
  • Working within a team environment and also being able to work on your own is imperative.
  • All works are within a 50 mile radius of our offices in Leeds.

 

Salary Package details

  • Full-time

  • Permanent

  • A company van is offered in the package
  • Salary: £12-14 per hour

 

REPORTS TO

  • FM Director

 

LOCATION

  • Leeds, England

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM is a property services organisation, our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.

With headquarters in Leeds and offices in London and Edinburgh, the business operates across commercial, retail, educational, healthcare and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical services as our core business, with other manufacturing divisions providing furniture and window solutions.

Clients include LV, Lloyds Banking Group, NHS, Tesco and Emerald Group, Nugent Care.

THE ROLE

RFM is looking to recruit a Facilities Administrator: To contribute to the achievement of consistent overall customer service by providing accurate and detailed CAFM analytics to clients and management. Working with the Operations Administrator your duties will cover CAFM data input, dealing and handling with helpdesk requests from clients. Customer interface, scheduling subcontractor and engineer site visits and service records. Carrying out office administrative duties to ensure management and supervisors have the relevant information to hand and assisting with the successful mobilisation and forward management of new contracts.

MAIN DUTIES AND RESPONSIBILITIES

  • Provision of dedicated Facilities helpdesk operator between the hours of 0800 – 1700 assisting where needed
  • Maintain and develop the existing database for all helpdesk jobs including sites information incorporating assets, scheduling, reporting.
  • Producing work orders and purchase orders required as part of reactive and planned maintenance.
  • Develop an asset inventory on CAFM from information provided by the FM team, contractors and Operating and Maintenance manuals.
  • Develop and implement PPM programme as a result of the asset inventory, maintenance contracts and legislative requirements.
  • Develop the database for the planned maintenance regime by including all sites information, contractors contracts, health and safety information databases.
  • Maintain records for all reactive and PPM works completed by the FM team and contractors.
  • Act as part of the key focal point team for all CAFM related activities and develop processes and procedures to ensure robust documented systems are in place with both internal and external users/providers.
  • To act as the central conduit between the helpdesk function and the facilities team in order to provide an efficient and timely response to any reported issues.
  • Produce daily reports of job allocation for planning for the caretaking team and weekly/ monthly management reports to review.
  • In addition cover and support for the Facilities Administrator in dealing with purchase orders for holiday and sickness of mobile and resident engineers
  • To assist in monitoring compliance with Health and Safety policies, processes and procedures by maintaining up-to-date centralised recording systems for all aspects of Health and Safety including workplace visits, risk assessments, Portable Appliance Testing and accident records as an example
  • To provide administrative support to the Facilities Management Team and Administrator as appropriate and when the demand arises.

 

Salary Package details

  • Full-time

  • Apprenticeship

  • Salary: £14,000.00-£16,000.00 per year

 

REPORTS TO

  • FM Director

 

LOCATION

  • Leeds, England

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

Stay up to date

If you would like to be kept up to date with the latest vacancies, please send your up to date CV over to us at proactive@rfm-group.com.

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