RFM Group

Careers

At RFM we are the property experts. Our clients choose us because our approach to consult, build, manage and maintain all types of property is built on technology.

A Bit About RFM

We are a dynamic property services business operating throughout the UK from three strategic locations – Leeds, London and Edinburgh. We offer outstanding delivery through our connected services business model.

We specialise in Construction, Facilities, Repair and M&E, and help clients of every shape and size in the Commercial, Retail, Education, Healthcare and Residential sectors.

Today, we enjoy a glowing reputation backed up by one simple fact: 75% of our clients have been with us for 5 years or more. We believe this is because we offer something genuinely different: a consultancy-led approach, not just a menu of services.

RFM Way

Service Quality Safety

This is indoctrinated into everything we do

It is our obsession and commitment to our clients that, through all stages of our business model, we advise, build, manage and maintain to the highest service, quality and safety standards.

RFM

Five strategic priorities define how we achieve our key objectives:

  • SQS,
  • People,
  • Sustainable Growth,
  • Technology and
  • Financial Performance.

People

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group.

Taking a collaborative, flexible approach, our team work with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

Sustainable Growth

We ensure our future through responsible behaviours and doing the right thing.

Our engaged workplace attracts and retains talent, we look after the environment in all that we do, and manage capital to ensure financial performance.

Our goal is to build a profitable property services business with a sales revenue of £30m by 2022.

£ 0 m

Working at RFM

We’re a positive and outgoing team at RFM, and that’s because we’ve taken the trouble to recruit and train very carefully indeed.

Today, the individuals who run the business are here because they enjoy their work, share an ambition, and love to collaborate with a wide range of people. They’re also professional, committed and great at their roles of course, not to mention friendly too.

Between us we’ve got more decades of experience than we care to remember, but it means we’re perfectly equipped to work with a wide range of clients on a vast array of projects.

RFM are Property Experts… Built on Technology – and that means our people are technology experts and have the latest tools and technology to perform to the highest standards.

We take the time to select and train our staff so they look after our clients’ needs and take pride in delivering the best results.

The most important aspect of any business is having an engaged workplace culture.  We call this culture Success Shared. As part of our employee engagement in order to attract and retain talent we base this on four cultural pillars of Respect, Equality, Time and Innovation.

A Bit About RFM

The RFM team is packed with personality and expertise, and it’s our greatest asset because it shapes our entire company culture.

Our clients wouldn’t want it any other way! We are always on the look out for talented people to join our growing team.

We currently have the following live vacancies:

RFM Building Repair are a subsidiary company of RFM Group and are currently looking for an experienced administrator to work with their insurance team in the Leeds office.

The Role

The role requires someone who is proactive and organized, you must have good eye for detail with great interpersonal and communication skills, both written and verbal. You must have excellent time management abilities and an analytical approach.

This role focusses on domestic reinstatement insurance claims, liaising with the client, policyholder and team while meeting key performance indicators set.

Responsibilities

  • Updating of internal database and client portals with project information throughout the working day.
  • Liaison with contract managers, clients, policyholders, in house trades staff and subcontractors.
  • Assist Contract Managers with client audits (development and maintenance of the system).
  • Update timesheets for members of your team daily to keep all labour costs up to date.
  • Maintenance of labour board when required.
  • Periodic scheduling of services from sub-contractors.
  • Assisting Contract Managers with contract variations.
  • First point of contact for clients, via help desk, ensuring a response provided within service levels.
  • Production of new project folders and all associated project information.
  • Preparation of project management information.
  • Supporting the contract manager as required.
  • Production of information and minutes for monthly internal (team) operations meetings.
  • Completion of purchase orders in line with company procedure daily (all P/O’s to be fully costed).
  • Utilisation of technology for communication purposes as laid down in the company procedure (i.e., text messaging Group WhatsApp messages and emails to clients, policyholders, and staff).
  • Support and knowledge of all administration functions relating to role.

Skills and Experience

  • Experience of a similar administrative role in an office environment.
  • Good customer service skills
  • Good verbal and written communication skills.
  • Good understanding of MS Office and Adobe Acrobat with the ability to learn new skills.
  • Proven ability to work as part of a team.
  • Disciplined approach towards own workload.
  • Ability to think ahead and work on initiative.
  • Experience of working under pressure and in a busy environment.
  • Responsible attitude to problem solving and decision making.
  • Ability to liaise with all levels of seniority.
  • Experience of prioritizing a variable workload and multiple projects.

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year

RFM Group are looking to recruit a Contracts Manager to join the Building Repair division at RFM Group Scotland branch. We are looking for an experienced Contracts Managers who have previous experience of contracting, preferably within the domestic insurance repair industry. We specialize in private domestic property insurance repairs and commercial office refurbishment. Our longstanding clients are major PLC companies. We have guaranteed work coming into Building Repair and also secured another 5-year contract with a client. You will be responsible for scoping and estimating repair works (or checking pre-scoped works) then managing projects from commencement to completion. Working as part of the team, you will be responsible for overseeing a caseload of insurance repair works and commercial refurbishment projects.

THE ROLE

Working as part of a repairs team as the Contracts Manager, you will have the following responsibilities (with direct support from your own office co-ordinator):

  • Ensuring an excellent customer service when visiting client’s homes
  • Producing accurate estimation of repairs ensuring each job is scoped correctly and fully costed for scheduling to the trades team and sub-contractors
  • Checking scopes that have been carried out already and revising where necessary
  • Loading details onto the relevant client system and booking in the relevant trades (direct labour or from approved sub-contractor list)
  • Raising variations where necessary
  • Making sure clients are kept up to date on the progress of the works
  • Managing a team of in-house tradesmen and subcontractors
  • Checking progress of works
  • Time will also be spent in the office dealing with the relevant contract administration and providing support/guidance to the office team.

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Proven track record of producing accurate scope of works on private domestic properties repairs (minimum of 5 years) and larger commercial works (ideally validating insurance claims).
  • An excellent knowledge of building repairs and refurbishment
  • Good management skills to manage and organise a team of tradesmen and subcontractors
  • The ability to understand/interpret and produce an accurate schedule of works.
  • Excellent customer service, organisational and PC skills
  • An understanding of the SLA’s/KPI’s required with an insurance repairs project.

SALARY PACKAGE DETAILS

  • Mileage rate/or company vehicle
  • Mobile phone
  • Laptop

ABOUT US

RFM Group are property experts that consult, build, manage, and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.

With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialize in Facilities Management, Building Repair, Fit-Out and Mechanical & Electrical.

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

We are a positive and outgoing team at RFM, and that is because we have taken the trouble to recruit and train very carefully indeed.

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per year

Location

Knaresborough HG5 0XJ

 

RFM Facilities Management is looking for a Warehouse/Office Cleaner. Operatives must have experience and will be required to clean large warehouse areas including offices, toilets and kitchens . Large floor machines are used for the warehouse too (training provided). Full PPE must be worn including safety hat, ear defenders, safety glasses, safety boots (all will be provided). The vacancy is Monday to Friday (6am until 2pm) with possibility of overtime. The successful applicant must have own transport due to early start times and location.

Job Types: Full-time, Permanent

Salary: £9.00 per hour

The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.

RFM Group and are currently looking for an experienced Multi-skilled Engineer.

THE ROLE

The Multi-skilled Engineer will be involved in Planned and reactive maintenance, HVAC small projects procured by the business, he/she will ensure all appropriate quality and safety standards are maintained on site at all times. The individual will be fully IT literate capable of providing and disseminating information via numerous different media such as Microsoft office. 

You will assess risk at all times, liaise with clients sometimes at a senior level, you will report regularly and as required by the business. 

You will be able to assess project requirements and play an important role in the design, preparation, and execution of small projects to completion. You will possess certification and accreditation with Gas Safe and 18th Edition as a minimum, NVQ or C&G certification will be an advantage.

MAIN DUTIES AND RESPONSIBILITIES

  • Providing mobile support to existing and new sites within the RFM portfolio
  • Carrying out planned maintenance task and reactive maintenance tasks to designated mechanical and electrical plant and equipment.
  • Out of Hours call out rota member.
  • Installing equipment to current standards and UK building regulations when needed as part of small projects work.
  • Capable of carrying out risk assessments and preparing method statements to ensure quality and safety on site.
  • You will possess good communication skills and will be capable of working well within small technical teams, this must be demonstrable.
  • From time to time the expectation of the role is that you may well have to work away from home for short periods of time.
  • You will cover holiday and sickness to any resident engineer sites as and when needed.
  • Skills and Experience
  • Experience of a similar administrative role in an office environment.
  • Good customer service skills
  • Good verbal and written communication skills.
  • Good understanding of MS Office and Adobe Acrobat with the ability to learn new skills.
  • Proven ability to work as part of a team.
  • Disciplined approach towards own workload.
  • Ability to think ahead and work on initiative.
  • Experience of working under pressure and in a busy environment.
  • Responsible attitude to problem solving and decision making.
  • Ability to liaise with all levels of seniority.
  • Experience of prioritizing a variable workload and multiple projects.

 

KEY PERFORMANCE INDICATORS

  • Ensuring all PPM and reactive works on site are carried out to a safe and quality standard at all times, meeting the requirements of the site in full.
  • Ensure small projects are delivered on time and in budget, managing any variation submissions as a key reporting indicator.
  • Assess project requirements and develop delivery strategies around them.
  • Ability to work on your own initiative and deliver to strict programme deadlines.
  • To achieve zero defects on any given project.

 

COMPLEXITY AND CREATIVITY

  • Ability to carry out assessment of technical requirements of a project.
  • Ability to carry out PPM and reactive maintenance to minimum SFG:20 standard.
  • Approach PPM work and small project work methodically and with a high degree of professionalism
  • Ability to document and report on tasks and disseminate technical information.
  • The ability to be creative and forward thinking in ways of personal motivation and additional revenue opportunities for RFM.
  • Prioritising workload to meet deadlines or requests.
  • Forward planning to ensure time scales and project programmes are met.
  • Able to work under pressure and offer solutions quickly.

 

KNOWLEDGE AND SKILLS

  • Gas Safe certification up to date in commercial gas
  • F-Gas certification up to date
  • BS 7671:2018 – 18th Edition Regulations accredited (would be an advantage)
  • Knowledge of how mechanical systems and equipment work.
  • PPM/ Fault finding/ Service & Maintenance.
  • Manual skills to carry out mechanical & electrical installations.
  • Ability to read and understand technical and engineering schematics.
  • Computer literate (Microsoft Office) capable of working on a CAD platform.
  • Understand CAFM systems
  • Ability to work accurately and methodically.
  • Ability to prioritise tasks and react to challenges with confidence.
  • Ability to work independently, working to deadlines and under pressure.
  • Team player with good motivational skills, capable of supporting group functions
  • Good sense of humour
  • Strong ‘Team Player’ attitude
  • Strong customer communication skills

 

 

REPORTS TO

  • FM Director

 

LOCATION

  • Mobile
  • To attend any team days, training courses or development programmes as deemed necessary for the delivery of services to the client.

 

BENEFITS

  • Full-time, Permanent
  • Company pension
  • Suitable van provided with van stock, pda and mobile phone.

 

Salary: £37,500.00-£39,500.00 per year

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

RFM Group are looking to recruit a qualified electrician in Middlesbrough, North Yorkshire. You will undertake electrical works and carry out associated remedial works identified. This would also include the installation of smoke detectors with all relevant certification to be completed daily.

MAIN DUTIES AND RESPONSIBILITIES

  • To work individually or as part of a team undertaking high quality Electrical Repairs Testing and or Installation works.

  • To comply with BS7671 standards and company standards of work performance, ensuring implementation and compliance within Electrical policies and procedures.

  • Ensure implementation and compliance with company Health and Safety policies and procedures.

  • To undertake a continual programme of Risk Assessment in relation to your role.

  • Attend training as and when required to continue your development in the role and comply with changes within the Electrical industry.

  • Attend Team Briefs, Toolbox Talks and Technical Bulletins on a monthly basis or as and when required.

  • Utilise both electronic and paper-based systems to accurately record Electrical documentation including the use of labour and materials against each job.

  • To demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues.

  • The post holder may be required to perform duties, appropriate to the post, other than those given in the job specification.

  • You will be expected to carry out Electrical condition reporting, repairs and installations to the highest of standards.

  • Liaise with tenants, clients and members of our supply chain

  • Maintain van stocks and provide information enabling the improvements of first-time fixes for the area you work within.

  • Be flexible and willing to work overtime to cover workloads during busy periods.

  • Cover out of hours on a rota basis may be required.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Customer focused individual with a passion for completing a high-quality repair on time and at the first visit
  • Ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.
  • Adherence to Health and Safety Standards set by the company in accordance with other regulatory bodies will be of paramount importance to you.

This post has a minimum requirement for the following:

  • NVQ Level 3 Qualification in electrical installation work AM2
  • Inspection and Testing qualification 2391
  • 18th Edition – BS7671 (from January 2019)
  • Affiliation with a competent person scheme e.g NAPIT, NICEIC etc.
  • Valid Asbestos Awareness
  • Working at Height
  • Manual Handling
  • Own tools – all battery or 110v only (no 240v)
  • Travel will be required

Full or Automatic driving licence held for minimum 12 months.

Salary Package details

  • Job Types: Full-time, Permanent

    Salary: £30,000.00-£33,000.00 per year

 

REPORTS TO

  • Contracts Manager

 

LOCATION

  • Middlesbrough, North Yorkshire

    .

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM Building Repair Ltd carry out works for leading Insurers completing repairs in domestic properties (Insurance related works).

We are currently seeking a Multi skilled Joiner to join our team of experienced trades undertaking all aspects of building repairs carrying out works predominately in the Leeds, York & Harrogate areas.

The Role

  • Based: Leeds, York & Harrogate areas
  • Full-time, Permanent
  • Salary: £30,000 – £34,000 per year
  • You must have your own tools.
  • We will provide the following:
    • Company vehicle and fuel card, (works use only).
    • Full uniform, PPE,
    • Phone.

Skills / Experience

  • Applicant to ideally have at least 3 years experience
  • Full, clean driving licence (with a minimum of one year driving experience)

Reporting to

  • Contracts Manager and Supervisor

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

RFM Building Repair Ltd carry out works for leading Insurers completing repairs in domestic properties (Insurance related works).



We are currently seeking a Multi skilled Joiner to join our team of experienced trades undertaking all aspects of building repairs carrying out works predominately  in our nominated areas of Yorkshire or Central-belt Scotland areas.

The Role

  • Based: Whitburn and Blackburn, West Lothian
  • Full-time, Permanent
  • Salary: £30,000 – £34,000 per year
  • You must have your own tools.
  • We will provide the following:
    • Company vehicle and fuel card, (works use only).
    • Full uniform, PPE,
    • Phone.

 

Skills / Experience

  • Applicant to ideally have at least 3 years experience
  • Full, clean driving licence (with a minimum of one year driving experience)

Reporting to

  • Contracts Manager and Supervisor

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

THE ROLE

RFM Group are looking to recruit 2 Cleaning Operatives at Charles Court, Northfields, Strensall YO32 5XP.

MAIN DUTIES AND RESPONSIBILITIES

  • Duties to include (but are not limited to): General cleaning duties including damp wiping, mopping, hoovering, emptying bins, cleaning of toilets, offices, corridors and breakout areas.

 

QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE

  • Experience essential.

 

Salary Package details

  • Part-time hours: 10 per week

  • Part-time hours: Monday to Friday, 2 hours per day – flexible
  • Job Types: Part-time, Permanent

  • Salary: £9.30 per hour

 

REPORTS TO

  • FM Manager

 

LOCATION

  • Charles Court, Northfields, Strensall YO32 5XP.

 

How to Apply

If you would like to apply for this role, please email your up to date CV to proactive@rfm-group.com or if you would like further information, contact our Leeds office on 0113 202 9000.

Stay up to date

If you would like to be kept up to date with the latest vacancies, please send your up to date CV over to us at proactive@rfm-group.com.

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