RFM Group
Careers
At RFM we are the property experts. Our clients choose us because our approach to consult, build, manage and maintain all types of property is built on technology.
A Bit About RFM
We are a dynamic property services business operating throughout the UK from three strategic locations – Leeds, London and Edinburgh. We offer outstanding delivery through our connected services business model.
We specialise in Construction, Facilities, Repair and M&E, and help clients of every shape and size in the Commercial, Retail, Education, Healthcare and Residential sectors.
Today, we enjoy a glowing reputation backed up by one simple fact: 75% of our clients have been with us for 5 years or more. We believe this is because we offer something genuinely different: a consultancy-led approach, not just a menu of services.
This is indoctrinated into everything we do
It is our obsession and commitment to our clients that, through all stages of our business model, we advise, build, manage and maintain to the highest service, quality and safety standards.
Service Quality Safety
RFM
Five strategic priorities define how we achieve our key objectives:
- SQS,
- People,
- Sustainable Growth,
- Technology and
- Financial Performance.
Current Vacancies at RFM Group
The RFM team is packed with personality and expertise, and it’s our greatest asset because it shapes our entire company culture.
Our clients wouldn’t want it any other way! We are always on the look out for talented people to join our growing team.
We currently have the following live vacancies:
The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.
RFM Group and are currently looking for an experienced Multi-skilled Engineer.
THE ROLE
Working as a resident engineer for one of our clients in the Liverpool area, you will be expected to take responsibility, along with an existing electrical engineer, for 8 facilities caring for the vulnerable in society. The mechanical engineer will be involved in Planned and reactive maintenance, and HVAC small projects procured by the business, he/she will ensure all appropriate quality and safety standards are maintained on-site at all times. The individual will be fully IT literate and capable of providing and disseminating information via numerous different media such as Microsoft office. You will assess risk at all times, liaise with clients sometimes at a senior level, will report regularly and as required by the business. You will be able to assess project requirements and play an important role in the design, preparation, and execution of small projects to completion. You will possess certification and accreditation with Gas Safe and electrical capability for emergency lighting and other electrical remedial works would be a distinct advantage.
KEY DUTIES AND RESPONSIBILITIES
- Providing mobile PPM and reactive works to 8 sites in and around the Liverpool area, Warrington, St Helens, Formby and Billinge.
- Carrying out planned maintenance tasks and reactive maintenance tasks to designated mechanical and electrical plant and equipment.
- Out of Hours call out rota members on occasion.
- Installing equipment to current standards and UK building regulations when needed as part of small project work.
- Capable of carrying out risk assessments and preparing method statements to ensure quality and safety on site.
- You will possess good communication skills and will be capable of working well within small technical teams, this must be demonstrable.
- From time to time the expectation of the role is that you may well have to cover holidays and sickness for the other resident engineer.
TEAM DEVELOPMENT
- To attend any team days, training courses or development programmes as deemed necessary for the delivery of services to the client.
KEY PERFORMANCE INDICATORS
- Ensuring all PPM and reactive works on site are carried out to a safe and quality standard at all times, meeting the requirements of the site in full, and ensuring KPIs are met.
- Ensure small projects are delivered on time and within the budget, managing any variation submissions as a key reporting indicator.
- Assess work requirements and develop delivery strategies around them.
- Ability to work on your own initiative and deliver to strict PPM and reactive deadlines.
- To achieve zero defects on any given project.
COMPLEXITY AND CREATIVITY
- Ability to carry out an assessment of technical requirements of a project.
- Ability to carry out PPM and reactive maintenance to minimum SFG:20 standard.
- Approach PPM work and small project work methodically and with a high degree of professionalism.
- Ability to document and report on tasks and disseminate technical information.
- The ability to be creative and forward-thinking in ways of personal motivation and additional revenue opportunities for RFM.
- Prioritising workload to meet deadlines or requests.
- Forward planning to ensure time scales and project programmes are met.
- Able to work under pressure and offer solutions quickly.
KNOWLEDGE AND SKILLS
- Gas Safe certification up to date in commercial gas.
- NVQ / C&G accreditations.
- Hot works skill a distinct advantage.
- BS 7671:2018 – 18th Edition Regulations accredited (would be an advantage).
- Experience servicing emergency lighting and other electrical systems an advantage.
- PPM/ Fault finding/ Service & Maintenance.
- Manual skills to carry out mechanical & electrical installations.
- Ability to read and understand technical and engineering schematics.
- Computer literate (Microsoft Office) capable of working on a CAD platform.
- Understand CAFM systems.
- Ability to work accurately and methodically.
- Ability to prioritise tasks and react to challenges with confidence.
- Ability to work independently, working to deadlines and under pressure.
- Team player with good motivational skills, capable of supporting group functions.
- Good sense of humour.
- Strong ‘Team Player’ attitude.
- Strong customer communication skills
RESOURCES
- Supporting and implementing the Health and Safety Policy of the business at all times on site – Safety/ Quality/ Service.
- Reliable individual with experience in all aspects of PPM and small projects work.
- Suitable site van provided with van stock, PDA and mobile phone.
Job Types: Full-time, Permanent
Salary: £36,000.00-£41,000.00 per year
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
Location
We have numerous roles for cleaners, housekeepers and caretakers across York, Leeds, Keighley, Knaresborough and more.
RFM Facilities Management is looking for a Warehouse/Office/School cleaners, housekeepers and caretakers. Operatives must have experience and will be required to clean large warehouse areas including offices, toilets and kitchens. Large floor machines are used for the warehouse too (training provided). Full PPE must be worn including safety hat, ear defenders, safety glasses, safety boots (all will be provided).
The vacancies follow multiple shift patterns please contact us for more information.
Job Types: Full-time, Permanent
Salary: Starting at £9.00 per hour
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
RFM Group are property experts that consult, build, manage and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK. With headquarters in Leeds and offices in London and Edinburgh, the business operates across commercial, retail, educational, healthcare, and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical. The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business. We’re a positive and outgoing team at RFM and strive for continuous improvement.
THE ROLE
We are keen to recruit an Operations Administrator working in the Facilities Management division to join us in our Yeadon office.
The role requires someone who is proactive and organized, you must have a good eye for detail with great interpersonal and communication skills, both written and verbal. You must have excellent time management abilities and an analytical approach.
MAIN DUTIES AND RESPONSIBILITIES
- Production of quotes, purchase orders and sales documents.
- Liaison with subcontractors and clients, manning the normal working hours helpdesk.
- On-boarding new FM contracts onto CRM system.
- Scheduling of services from subcontractors against PPM and reactive workstreams.
- Assisting Contract Managers with contract variations and reporting.
- First point of contact for clients, via help desk, ensuring a response provided within service levels.
- Production of new site folders for new contracts where needed.
- Preparation of client monthly and quarterly project management information.
- Production of information and minutes for monthly operations meetings at client level.
- Working with resident and mobile engineers to ensure they are task-orientated and have PPM schedules to always work from.
- Monitoring key contract KPIs to ensure the CRM system is accurate and is always compliant.
- General Admin duties, i.e., copying, answering the telephone as part of a wider group office and team environment.
- Reception duties where needed to manage client satisfaction.
SKILLS AND EXPERIENCE
- Experience in a similar administrative role in an office environment.
- Good customer service skills
- Good verbal and written communication skills.
- Good understanding of MS Office and Adobe Acrobat with the ability to learn new skills.
- Proven ability to work as part of a team.
- Disciplined approach towards own workload.
- Ability to think ahead and work on initiative.
- Experience of working under pressure and in a busy environment.
- Responsible attitude to problem-solving and decision making.
- Ability to liaise with all levels of seniority.
- Experience in prioritizing a variable workload and multiple projects.
Job Types: Full-time, Permanent
Salary: £20,000.00-£22,000.00 per year
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
RFM Group are property experts that consult, build, manage and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK. With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical. The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business. We’re a positive and outgoing team at RFM and strive for continuous improvement.
THE ROLE
We are keen to recruit a Group Administrator to join us in our Yeadon office.
The role requires someone who is proactive and organized, you must have a good eye for detail with great interpersonal and communication skills, both written and verbal. You must have excellent time management abilities and an analytical approach.
MAIN DUTIES AND RESPONSIBILITIES
General administrative tasks:
- Communication-related tasks such as answering phone calls and emails, greeting clients and visitors, communicating with colleagues and all types of business correspondence.
- Organizational tasks such as maintaining multiple calendars, setting appointments, filing various documents and maintaining databases.
- Creating filing systems, updating spreadsheets and other data entry tasks, creating email templates, and storing sensitive information correctly.
- Sorting and distributing mail and creating and maintaining office documentation
Key tasks to include:
- Administrative support to the Group
- Keeping accreditations up to date
- Customer care approach to data collection and execution
- Document control of the internal system
- Assistance with fleet management
- Keeping H&S and ISO information up to date
- Support and liaising on IT hardware and software functions
- General office management
- Updating policies
- Keeping processes updated
- Report aiding
- Some subcontract and supply management
SKILLS AND EXPERIENCE
- Experience in a similar administrative role in an office environment.
- Good customer service skills
- Good verbal and written communication skills.
- Good understanding of MS Office and Adobe Acrobat with the ability to learn new skills.
- Proven ability to work as part of a team.
- Disciplined approach towards own workload.
- Ability to think ahead and work on initiative.
- Experience of working under pressure and in a busy environment.
- Responsible attitude to problem-solving and decision making.
- Ability to liaise with all levels of seniority.
- Experience in prioritizing a variable workload and multiple projects.
REPORTS TO
Business Services Manager
Job Types: Full-time, Permanent
Salary: £20,000.00-£22,000.00 per year
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
RFM Group are property experts that consult, build, manage and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK. With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialise in Facilities Management, Building Repair and Mechanical & Electrical. The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business. We’re a positive and outgoing team at RFM and strive for continuous improvement.
THE ROLE
We are keen to recruit a part-time HR Administrator to join us in our Yeadon office.
The role requires someone who is proactive and organized, you must have a good eye for detail with great interpersonal and communication skills, both written and verbal. You must have excellent time management abilities and an analytical approach.
MAIN DUTIES AND RESPONSIBILITIES
- Recording of the Group’s HR system to include but not limited to holidays, changes of work patterns, sickness, and personal contact information to ensure that this record is kept up to date for reporting.
- Preparation of contracts of employment and all relevant new starter paperwork and packs.
- Administration of new starters, leavers, transfers, and amendments.
- Preparation and review of induction material for new starters, to ensure that this is kept up to date with relevant information.
- Updating of the HR Portal to include such things as new starters, leavers, and introduction to new staff
- Compilation and update of accurate information, to be used for payroll each month.
- Typing of all correspondence.
- Updating the external job boards and agencies with recruitment needs, collating CVs, booking interviews, circulating recruitment packs, and collating feedback from managers once interviews have been conducted.
- Monitoring of the trade’s time management.
- General administrative duties including filing, answering the telephone, scanning, and photocopying.
- Updating training records and the booking of external training, where required to do so.
- Assist the Group continues to operate in a compliant manner, as outlined by statutory regulators.
- Any other reasonable tasks required by the Group
SKILLS AND EXPERIENCE
- Experience in a similar administrative role in an office environment.
- The ability to work under pressure and prioritise a busy workload.
- Excellent professional communication and presentation skills.
- Ability to use their own initiative.
- Excellent team working skills.
- Organised and structured in their approach to work, with an ability to multi-task.
- Have a pragmatic approach to problem-solving.
- Demonstrate excellent attention to detail.
- Excellent Microsoft office skills, including, Word, Excel, and Outlook.
- Touch typing skills and the ability to generate letters, memos, and file notes through audio transcription.
- The ability to maintain high levels of confidentially and work discreetly.
- Knowledge of GDPR and how this affects HR business practices, to ensure departmental compliance.
REPORTS TO
Business Services Manager
(Salary advertised will be pro-rata to agreed hours)
Job Types: Part-time, Permanent
Salary: £21,000.00-£23,000.00 per year
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
RFM Building Repair Ltd are looking to hire a qualified Electrician due to continued growth. The role is field-based with a van appointed to the right candidate.
THE ROLE
RFM Building Repair Ltd carries out works for leading Insurers completing repairs in domestic properties (Insurance and social housing related works).
We are currently seeking an Electrician to join our team of experienced trades undertaking all aspects of building repairs and carrying out works in our nominated areas of Yorkshire or Central-belt Scotland areas.
You will undertake electrical works and carry out associated remedial works identified. This would also include the installation of smoke detectors with all relevant certifications to be completed daily.
THE PACKAGE
The successful applicant will be provided with:
- company van
- uniform
- work mobile & handheld
- required materials to facilitate the repairs required
PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES
- To work individually or as part of a team undertaking high-quality Electrical Repairs Testing and or Installation works.
- To comply with BS7671 standards and company standards of work performance, ensuring implementation and compliance within Electrical policies and procedures.
- Ensure implementation and compliance with company Health and Safety policies and procedures.
- To undertake a continual programme of Risk Assessment in relation to your role.
- Attend training as and when required to continue your development in the role and comply with changes within the Electrical industry.
- Attend Team Briefs, Toolbox Talks and Technical Bulletins on a monthly basis or as and when required.
- Utilise both electronic and paper-based systems to accurately record Electrical documentation including the use of labour and materials against each job.
- To demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues.
- The post holder may be required to perform duties, appropriate to the post, other than those given in the job specification.
- You will be expected to carry out Electrical condition reporting, repairs and installations to the highest of standards.
- Liaise with tenants, clients and members of our supply chain
- Maintain van stocks and provide information enabling the improvements of first-time fixes for the area you work within.
- Be flexible and willing to work overtime to cover workloads during busy periods.
- Cover out of hours on a rota basis may be required.
MINIMUM QUALIFICATION
- NVQ Level 3 Qualification in electrical installation work AM2
- Inspection and Testing qualification 2391
- 18th Edition – BS7671 (from January 2019)
ABOUT US
RFM Group are property experts that consult, build, manage, and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.
With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialize in Construction, Facilities Management, Building Repair and Mechanical & Electrical.
The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.
We are a positive and outgoing team at RFM, and that is because we have taken the trouble to recruit and train very carefully indeed.
Job Types: Full-time, Permanent
Salary: £17.70 per hour
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
MAIN PURPOSE OF JOB
The Multi-skilled Maintenance Engineer will ensure that all designated premises plant and equipment are maintained and improved where required and In line with each site’s PPM schedule, ensuring all appropriate quality and safety standards are to current statutory requirements. To take part in improvement projects to ensure all business-critical plant is working at optimum efficiency at all times and assist in reactive maintenance jobs as they occur. Taking control of and managing the M&E PPMs on a small estate of 8 regional facilities (all within 15 miles of each other).
KEY DUTIES AND RESPONSIBILITIES
- Providing both Reactive & PPM to 8 properties in and around the Liverpool area, working with select specialist subcontractors. Taking particular attention to all business-critical plant and equipment.
- Weekly reporting of PPM schedules, tasks, reactive calls outstanding etc…
- Ensuring that all PPMs are up to date and all relevant schedules are up to date.
- Emergency responses to business-critical plant failure.
- Working on a variety of light commercial and commercial equipment including AHU, DB, A/C equipment, Lifts (make safe), Boilers, HWH, HVAC etc….
- Being involved in Project Work as and when required.
- Working with the client to assist in preparing properties for mothballing or sale.
- Fault Finding both Electrical & Mechanical plant and equipment on all sites.
TEAM DEVELOPMENT
- To attend any team days, training courses or development programmes as deemed necessary for the delivery of services to the client.
KEY PERFORMANCE INDICATORS
Achieve:
- Ensuring all PPM tasks are completed and site logbooks are updated weekly.
- In time develop the ability to anticipate client requirements and deliver a very aligned service 5 days a week.
- To truly understand the key performance indicators of the client’s business and work seamlessly to achieve them in service delivery.
- Ability to logistically plan your week as effectively and efficiently as possible ensuring you have the appropriate tools, stock and equipment to carry out the tasks required.
- Develop a good understanding of the day to day operation of each site and develop your approach around them.
- To be a highly organised, motivated, self-starter with well developed interpersonal skills (both written and verbal).
COMPLEXITY AND CREATIVITY
- Ability to carry out methodical PPM tasks to schedule and prioritise where needed.
- Approach corrective maintenance tasks methodically and professionally.
- Ability to document and report on PPM tasks, make safes, and temporary fixes.
- The ability to be creative and forward-thinking in ways of task and individual motivation with a flexible approach.
- Prioritising workload to meet deadlines or requests.
- Forward planning to ensure time scales are met.
- Able to work under pressure and offer solutions quickly.
KNOWLEDGE AND SKILLS
- Electrical training to NVQ Level 3 minimum.
- BS 7671:2018 – 18th Edition Regulations accredited (preferably).
- Qualification in commercial gas safety would be an advantage.
- Knowledge of how mechanical systems and equipment work.
- Manual skills to carry out mechanical & electrical maintenance operations.
- Mechanical knowledge to carry out fault finding and temporary fixes.
- Ability to read and understand technical and engineering schematics.
- Computer literate (Microsoft Office) capable of working on a CAFM platform.
- Ability to work accurately and methodically.
- Ability to prioritise tasks and react to emergency reactive calls professionally.
- Ability to work independently, working to deadlines and under pressure.
- Team player with good motivational skills.
- Good sense of humour.
- Strong ‘Team Player’ attitude.
- Strong customer communication skills
RESOURCES
- Supporting and implementing the Health and Safety Policy within the clients’ estate and wider business function.
- A reliable individual with experience in all aspects of PPM and reactive maintenance.
- Suitable van provided with van stock, PDA and mobile phone.
Job Types: Full-time, Permanent
Salary: £36,000.00-£41,000.00 per year
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
RFM Building Repair Ltd is looking to hire an experienced Multi Skilled Trade due to continued growth. The role is field-based with a van appointed to the right candidate.
THE ROLE
RFM Building Repair Ltd carries out works for leading Insurers completing repairs in domestic properties (Social Housing related works).
We are currently seeking a Multi-skilled Joiner to join our team of experienced trades undertaking all aspects of building repairs and carrying out works in our nominated areas of Yorkshire or Central-belt Scotland areas.
THE PACKAGE
The successful applicant will be provided with:
- company van
- uniform
- work mobile & handheld
- required materials to facilitate the repairs required
ABOUT US
RFM Group are property experts that consult, build, manage, and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.
With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialize in Construction, Facilities Management, Building Repair and Mechanical & Electrical.
The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.
We are a positive and outgoing team at RFM, and that is because we have taken the trouble to recruit and train very carefully indeed.
Job Types: Full-time, Permanent
Salary: £12.00-£14.00 per hour
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
RFM Building Repair Ltd are looking to hire an experienced Multi Skilled Joiner due to continued growth. The role is field-based with a van appointed to the right candidate.
THE ROLE
RFM Building Repair Ltd carries out works for leading Insurers completing repairs in domestic properties (Insurance related works).
We are currently seeking a Multi-skilled Joiner to join our team of experienced trades undertaking all aspects of building repairs and carrying out works in our nominated areas of Central-belt Scotland areas.
THE PACKAGE
The successful applicant will be provided with:
- company van
- uniform
- work mobile & handheld
- required materials to facilitate the repairs required
ABOUT US
RFM Group are property experts that consult, build, manage, and maintain all types of property. Our consultative approach, built on technology, delivers turnkey property services across the entire lifecycle of buildings throughout the UK.
With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational, healthcare, and residential sectors. We specialize in Construction, Facilities Management, Building Repair and Mechanical & Electrical.
The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group. Taking a collaborative, flexible approach, our teamwork with our clients to develop ideas and find solutions that drive efficiency into the future of the business.
We are a positive and outgoing team at RFM, and that is because we have taken the trouble to recruit and train very carefully indeed.
Job Type: Full-time
Salary: £14.50-£15.80 per hour
To Apply:
Please send your up to date CV over to us at recruitment@rfm-group.com or give us a call on 0113 202 9000 to discuss the role.
Stay up to date
If you would like to apply for any of our roles or would like to be kept up to date with the latest vacancies, please send your up to date CV over to us at recruitment@rfm-group.com.
People
The RFM team is the key to our success, employing over 250 highly experienced people, working throughout the group.
Taking a collaborative, flexible approach, our team work with our clients to develop ideas and find solutions that drive efficiency into the future of the business.
Sustainable Growth
We ensure our future through responsible behaviours and doing the right thing.
Our engaged workplace attracts and retains talent, we look after the environment in all that we do, and manage capital to ensure financial performance.
Our goal is to build a profitable property services business with a sales revenue of £30m by 2022.
Working at RFM
We’re a positive and outgoing team at RFM, and that’s because we’ve taken the trouble to recruit and train very carefully indeed.
Today, the individuals who run the business are here because they enjoy their work, share an ambition, and love to collaborate with a wide range of people. They’re also professional, committed and great at their roles of course, not to mention friendly too.
Between us we’ve got more decades of experience than we care to remember, but it means we’re perfectly equipped to work with a wide range of clients on a vast array of projects.
RFM are Property Experts… Built on Technology – and that means our people are technology experts and have the latest tools and technology to perform to the highest standards.
We take the time to select and train our staff so they look after our clients’ needs and take pride in delivering the best results.
The most important aspect of any business is having an engaged workplace culture. We call this culture Success Shared. As part of our employee engagement in order to attract and retain talent we base this on four cultural pillars of Respect, Equality, Time and Innovation.
