With headquarters in Leeds and offices in London and Edinburgh, the business operates across the commercial, retail, educational and residential sectors. We specialise in Fit-Out and FF&E, Facilities Management, Building Repair and Mechanical & Electrical.
Clients include LV, Lloyds Banking Group, NHS, Tesco and Emerald Group.
Our recognised industry-leading experts deliver connected property services, backed by next-generation technologies and guaranteed to be done safely and cost-effectively.
As an integrated property services provider our Fit-Out and FF&E, Facilities Management, Building Repair and Mechanical & Electrical divisions ensure clients get connected simplicity or the chance to choose the services they need the most.
Whether we’re designing and building from scratch or fitting out, repairing, cleaning, securing, or managing your property for you, we’ll look after it like it’s our own. We’re more than just a service provider, we’re a consultancy, and we’ve got the expertise, vision and technology to identify your needs and tailor our input perfectly.
Committing to always deliver the highest safety, quality and service standards our customers benefit from peace of mind and unrivalled results.
Technology and smart thinking permeate everything we do.
The Future Office and Commercial Space
When people arrive at your office, an automated security system automatically recognises them, using geo-location technology combined with biometric scanning such as a fingerprints and facial recognition. They are then allowed past the barriers to enter the building. They are guided through the building with personalised greetings on visual displays or augmented reality.
The lift knows which floor they need and as they arrive at the meeting room they are offered their favourite refreshment. The optimal conditions for a productive meeting have been created through AI adjusted temperature and lighting, and as they take their seats, other attendees enter the room, having experienced a similar tech-enabled journey.
The conference call automatically starts with participants from around the world.
This is how we think at RFM
Time is money – this is especially true when building or reconfiguring retail units. From traditional construction to off-site fabrication, prefab and modular development – we advise on the best approach to get your stores open and ready for customers. The efficiencies we deliver mean our customers enjoy greater levels of quality control, minimal disruption through shorter working time onsite and quicker project turnarounds.
We use the latest planning tools and software to ensure accurate and reliable data informs decisions. Video technology captures site data and 3D measurements, clients explore their future spaces through the latest innovations in visualization such as virtual and augmented reality. This really ensures that RFM customers get a better feel for what we are building – and that is only the beginning.
The UK’s leading insurance providers such as LV and Lloyds Banking Group trust RFM to repair their customers‘ properties when things go wrong. That trust is built through transparent lifecycle systems that allow them to monitor every stage of a building claim and repair.
RFM manage and maintain thousands of residential properties on behalf of large social housing organisations such as Habinteg and Railway Housing. They choose RFM because the quality of service is matched by our outstanding technology platform that allows a full birds-eye view of the portfolio and its management.
Our specialist team of experts and ground-breaking operational management systems allow organisations, surveyors, contractors, tenants and property owners to transparently see the full claims and repair process. From understanding the progress of a claim, the costs and timeline of planned works to post-project evaluation – everything is monitored and optimised, in real-time.
Whether it’s a school, office or retail space, our consultants analyse a building and how people use and move through it. We plan cleaning and define and deliver security through effective monitoring and situation modelling. Our systems predict repairs and schedule maintenance. Our operatives have the right tools and the right attitude.
These are just some of the elements that set apart our total facilities management team. Our technology-enabled and consultancy-led approach means RFM enjoy industry-leading levels of customer satisfaction and our happy customers typically make significant savings whilst receiving the highest standards of care. That’s why they choose RFM – because we are property experts.