RFM Group are trusted by leading national insurance providers and social housing organisations as contractors of choice for reactive home insurance claims.
By employing highly trained Coordinators and Contracts Managers, we monitor and track incoming and existing claims. Our industry-leading technology includes a scheduling system that diarises each trade’s availability and appointment to ensure start and end dates are always achievable.
Our specialist Contracts Managers and are responsible for surveying claims and organising relevant works to be completed, while our friendly Contracts Coordinators liaise with our customers to always keep them fully informed so they always know what stage the claim is at.
Over the past four years, we have kept the customer’s needs at the forefront of our minds whilst building a strong partnership with our insurance clients.
We continue to provide a great service to our clients and hope to continue this in the future.