Blog, Cleaning, Facilities Management

FM FAQs: Common Questions and Answers about Switching FM Supplier

Switching your Facilities Management supplier is easier than you'd think - if you employ FM experts!

FM FAQ’S

We’ve compiled a list of frequently asked questions (FM FAQs) people consider when evaluating their current facilities service providers. RFM Group are experts in facilities management and are happy for you to contact us and discuss any questions you may have about getting the best service from your facilities provider. 

HOW LONG DOES IT TAKE TO SWITCH FACILITIES SUPPLIER?

We guarantee to have all your services switched within a maximum of 60 days providing you can provide us with three key documents. 

1. Copy of current contract(s)

2. Signed Non-Disclosure Agreement

3. Signed Letter of Authority

To help guide you through the switching process we also provide you with a personalised Progress Tracker. If you would like to see in more detail our Mobilisation Process speak to our team.

WILL I BE CHARGED EXIT FEES IF I SWITCH SUPPLIERS?

No. At RFM we handle all communications with your old supplier and always manage any exit fees and costs, so you don’t have to.

CAN I KEEP MY EXISTING SERVICE EMPLOYEES IF I SWITCH SUPPLIERS?

We are proud of our exemplary record of TUPE compliance and have NEVER received claims, objections or appeals from transferred employees. We have a structured approach to the transfer of employees and ensure they are fully engaged in the new contract through our Staff Integration Programme.

Step by Step Guide to Switching Facilities Providers

We speak to businesses every day who feel they ‘don’t want the hassle’ of switching suppliers or are unsure about the terms of their current contract. That’s why we’ve created a Step by Step Guide to Switching Facilities Providers. See our three simple steps to switching your supplier and how easy it can be to make a significant positive impact on your business.

silver round coins on brown wooden table

IS IT CHEAPER TO SWITCH ALL MY SINGLE SERVICES TO A FULLY INTEGRATED CONTRACT?

Absolutely. By condensing all your single services into one point of contact, one invoice and one programme you are guaranteed to save money when you stop paying a number of different providers. By coordinating our services, we spot opportunities to consolidate tasks, saving you valuable resource and money. We make the greatest difference when we become an integral part of your daily operations.

HOW DO I GET THE BEST PRICE FOR MY FACILITIES SERVICES?

Rather than simply taking on your facilities services for a like-for-like price, we always re-evaluate your specific asset, building and service requirements. Unless requested otherwise we want to start a fresh. That way we know we’re providing you with the level of service you need at the right price.

architectural photography of black and brown hallway

I’M MOVING PREMISES. HOW EASY WOULD IT BE TO SWITCH MY FACILITIES SERVICES?

We have lots of experience of helping clients who move to new premises, so we’re well versed in what steps need to be taken when switching your services over. Providing we have all the information we need then you can leave everything with us to action through our Mobilisation Phase Plan. Less stress, less hassle.

Step by Step Guide to Switching Facilities Providers

We speak to businesses every day who feel they ‘don’t want the hassle’ of switching suppliers or are unsure about the terms of their current contract. That’s why we’ve created a Step by Step Guide to Switching Facilities Providers. See our three simple steps to switching your supplier and how easy it can be to make a significant positive impact on your business.

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