A security guard holds one of the most misunderstood and undervalued roles. Far more than the person who is just paid to sit around and watch camera footage all day or check who is coming and going from the office, security guards are a valuable asset for businesses who are committed to keeping their employees, and the environment they work in, safe and secure.
Security Guard Role
Above all, a security guard is responsible for protecting people, maintaining order and enforcing rules and laws. In a typical workplace environment, this can mean ensuring the safety of employees, monitoring activity to prevent theft or improper access, or providing assistance during an emergency or dangerous situation. It’s a role that demonstrates reassurance whilst providing tactical support when necessary.
Training Security Guards
To ensure the right level of education and standards in security guarding and manned security services, all individuals wishing to work in this profession must undergo appropriate training and register with the SIA. The SIA is responsible for governing the profession and issuing licences to work within private security. It is important to ensure proper vetting of security guards and the continual training of security staff.
The responsibilities and day to day tasks of a security guard will depend on their employer and the environment they are working in, however for the most part the general duties are the same – to conduct rounds of the premises, to ensure doors are secured and only those with access rights are permitted into the building/area, and to respond to any alarms or disturbances.
There are two main categories of duties: direct and indirect. Direct duties are those that involve dealing with people, meaning a security guard must be able to interact professionally with unruly employees or those with unauthorised access. Indirect duties are those that use data and video feeds to ensure safety isn’t being breached meaning it’s not necessary to be on-site with people. Security officers monitor for things like vandalism or theft and alert the appropriate party if necessary.
Security guards are also responsible for the safety of all site employees and visitors, as well as taking the lead should an unsafe or emergency situation occur.
There are a number of key attributes that are essential for any security guard to demonstrate:
- Excellent observation skills – being focused and alert to spot any irregularities
- Honesty and integrity – demonstrating trust and reliability due to the responsibilities of the role
- Team player – guards must be comfortable collaborating and supporting each other as they often work as part of a team
- Good communication – demonstrating respect, empathy and the ability to remain calm in sometimes difficult situations to avoid unnecessary conflict
- Hard-working and flexible – it can be a demanding and unpredictable role so the ability to flex to the demands of each day is important to the success of the role
The Role of Security Guards
Introducing security services to your organising demonstrates a commitment to the safety and well-being of your employees whilst also taking proactive steps to safeguard your physical location and any goods stored within it. Taking time to think about what’s important in the role, as well as the kind of person you think would be a good fit for your business, are all critical steps to ensure a security guard or team add the maximum value in their role.