Give staff the right training and equipment to help them complete the job effectively. Training is central to effective cleaning and is often what separates a good cleaning company from the bad.
Training Cleaners
Effective cleaning requires proper handling and use of cleaning supplies. Training cleaners in these techniques will ensure that the process is carried out efficiently and without incident.
Monitor progress regularly to ensure that the cleanliness of your office, factory, showroom, school or warehouse is maintained. Use effective cleaning methods and materials to keep your facilities free from contamination. Keep your company culture focused on cleanliness by creating an effective cleaning schedule and providing training for all staff.
Communicate openly with your staff about the importance of cleanliness and how they can help contribute to consistently clean premises. Provide effective cleaning equipment and supplies to make the job easier, and monitor progress regularly so that you can determine where improvement is needed.
Training Cleaning Staff
We think that all businesses need to invest in the training and development of their employees. As a result, it’s critical to make a commitment to recognising training needs, locating suitable training, and assessing how this training improves individual performance.
The training for a typical cleaner can be split into 3 areas:
- Induction Training
- Business-wide training and Refresher Training
- Individual needs should also be identified through the Appraisal Process
INDUCTION TRAINING FOR CLEANING STAFF
All new cleaners should undergo induction training, which is assessed to see whether it was successful over a sufficient period (4-8 weeks is usually appropriate).
REFRESHER AND BUSINESS-WIDE TRAINING
To ensure adherence to laws and regulations, business-wide training and refresher training are crucial, and they should be included in the training plan for the year.
Every year, a training plan that outlines the primary focus of training for that period should be prepared, and a framework plan should be implemented. A more thorough plan outlining how the training will be put into practice for that quarter will be provided on a quarterly basis.
Ad-hoc Cleaning Training
Ad-hoc training is not covered by the aforementioned plan and will be scheduled and carried out as needed.
Ad-hoc training may not by definition be scheduled, but at the very least, the quantity and substance should be examined once a year.
RECORDING AND EVALUATING CLEANING TRAINING
Line managers should discuss any training requirements with specific employees, and the company training plan will be used to schedule business-wide training.
The effectiveness of each training component should be assessed, both at the individual and corporate levels for ad hoc training and business-wide training, respectively.
All training should be recorded and signed by both the trainer and the trainee; the HR department keeps training records and includes them in the Operations Manual.
MAKE SURE TRAINING CONTINUES TO BE AT THE FOREFRONT
There are several ways to deliver frequent, concise, and current health and safety information and refresher training to operators and site teams in order to keep learning at the forefront of staff members’ minds.
Making “toolbox talks” and other training accessible to the client’s team, regional stakeholders, and SMEs on projects is also a smart idea. An excellent cleaning service provider should recognise the need for extra training and offer it in line with partnership and project requirements as well as legislative changes.
