Give staff the right training and equipment to help them complete the job effectively. Training is central to effective cleaning and is often what separates a good cleaning company from the bad.
Effective cleaning requires proper handling and use of cleaning supplies. Training cleaners in these techniques will ensure that the process is carried out efficiently and without incident.
Monitor progress regularly to ensure that the cleanliness of your office, factory, showroom, school or warehouse is maintained. Use effective cleaning methods and materials to keep your facilities free from contamination. Keep your company culture focused on cleanliness by creating an effective cleaning schedule and providing training for all staff.
Communicate openly with your staff about the importance of cleanliness and how they can help contribute to consistently clean premises. Provide effective cleaning equipment and supplies to make the job easier, and monitor progress regularly so that you can determine where improvement is needed.
Training Cleaning Staff
We think that all businesses need to invest in the training and development of their employees. As a result, it’s critical to make a commitment to recognising training needs, locating suitable training, and assessing how this training improves individual performance.
The training for a typical cleaner can be split into 3 areas:
- Induction Training
- Business-wide training and Refresher Training
- Individual needs should also be identified through the Appraisal Process
INDUCTION TRAINING FOR CLEANING STAFF
All new cleaners should undergo induction training, which is assessed to see whether it was successful over a sufficient period (4-8 weeks is usually appropriate).
REFRESHER AND BUSINESS-WIDE TRAINING
To ensure adherence to laws and regulations, business-wide training and refresher training are crucial, and they should be included in the training plan for the year.
Every year, a training plan that outlines the primary focus of training for that period should be prepared, and a framework plan should be implemented. A more thorough plan outlining how the training will be put into practice for that quarter will be provided on a quarterly basis.
Ad-hoc Cleaning Training
Ad-hoc training is not covered by the aforementioned plan and will be scheduled and carried out as needed.
Ad-hoc training may not by definition be scheduled, but at the very least, the quantity and substance should be examined once a year.
RECORDING AND EVALUATING CLEANING TRAINING
Line managers should discuss any training requirements with specific employees, and the company training plan will be used to schedule business-wide training.
The effectiveness of each training component should be assessed, both at the individual and corporate levels for ad hoc training and business-wide training, respectively.
All training should be recorded and signed by both the trainer and the trainee; the HR department keeps training records and includes them in the Operations Manual.
MAKE SURE TRAINING CONTINUES TO BE AT THE FOREFRONT
There are several ways to deliver frequent, concise, and current health and safety information and refresher training to operators and site teams in order to keep learning at the forefront of staff members’ minds.
Making “toolbox talks” and other training accessible to the client’s team, regional stakeholders, and SMEs on projects is also a smart idea. An excellent cleaning service provider should recognise the need for extra training and offer it in line with partnership and project requirements as well as legislative changes.
Step by Step Guide to Switching Facilities Providers
Cleaner Training FAQ
Q: Why is it important to train cleaners?
A: Effective cleaning requires proper handling and use of cleaning supplies. Training cleaners in these techniques will ensure that the process is carried out efficiently and without incident. It will also help to ensure that the cleanliness of your premises is maintained to a high standard.
Q: What are the different types of training that cleaners need?
A: There are three main types of training that cleaners need:
- Induction training: This training covers the basics of cleaning, such as safety procedures, cleaning products, and equipment.
- Business-wide training: This training covers the specific requirements of your business, such as cleaning protocols, health and safety regulations, and waste disposal procedures.
- Refresher training: This training is designed to keep cleaners up-to-date on the latest cleaning techniques and procedures.
Q: How often should cleaners be trained?
A: The frequency of training will depend on the size and complexity of your business, as well as the specific needs of your cleaners. However, it is generally recommended that cleaners receive refresher training at least once a year.
Q: What are the benefits of training cleaners?
There are many benefits to training cleaners, including:
- Improved cleanliness: Trained cleaners are more likely to clean effectively and efficiently, which will lead to a cleaner and more hygienic environment.
- Reduced risk of accidents: Trained cleaners are more likely to follow safety procedures, reducing the risk of accidents.
- Increased productivity: Well-trained cleaners are more likely to be productive, which can free up your time and resources for other tasks.
- Improved employee morale: Cleaners who feel valued and appreciated are more likely to have positive attitudes, which can create a more positive work environment for everyone.
Q: Where can I find training for cleaners?
There are many different places where you can find training for cleaners, including:
- Online courses: There are many online courses that can teach cleaners the basics of cleaning.
- Local colleges and universities: Many colleges and universities offer cleaning courses that can give cleaners a more comprehensive education.
- Professional cleaning organizations: There are many professional cleaning organizations that offer training programs for cleaners.
Q: How can I assess the effectiveness of training for cleaners?
There are a few ways to assess the effectiveness of training for cleaners, including:
- Observing cleaners at work: You can observe cleaners at work to see how well they are following safety procedures and cleaning effectively.
- Conducting surveys: You can conduct surveys with cleaners to get their feedback on the training they have received.
- Reviewing cleaning records: You can review cleaning records to see if there has been an improvement in the cleanliness of your premises since the cleaners received training.
A full glossary of cleaning terms can be found in RFM Group’s Industry Terms in Cleaning Glossary.